Data processing agreement
When you use SupportBuddy, your customers' conversations are personal data that we process on your instructions. You are the controller and we are the processor.
Last updated «YYYY-MM-DD»
Draft. The body text on this page is placeholder copy and is not legal advice. Replace it, fill in every value marked with «», then set LEGAL_DRAFT to false in app/utils/legal.ts.
Subject matter and duration
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Nature and purpose of processing
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Categories of data and data subjects
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Security measures
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Engaging sub-processors
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Assisting you with data subject requests
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Breach notification
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Deletion and return of data
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Current sub-processors
| Sub-processor | Purpose | Location |
|---|---|---|
| «Model provider» | Generating assistant replies | «Region» |
| «Hosting provider» | Application and database hosting | «Region» |
| «Email provider» | Inbound and outbound support email | «Region» |
| «CDN provider» | Serving the widget and this website | «Region» |